Frequently Asked Questions
Everything you need to know about our legendary Napa Valley wines and services.
What states do you currently ship to?
Due to state regulations, we ship to most U.S. states where direct-to-consumer wine shipping is permitted. Please enter your zip code at checkout to verify eligibility and see specific state volume limits.
Does someone need to be home to sign for my wine delivery?
Yes, federal law requires an adult signature (21 years or older) for all wine deliveries. We recommend shipping to a business address if no one will be home during the day to ensure a successful first delivery attempt.
Can I return a bottle of wine if I don't like it?
We strive for the highest quality in every bottle. If you receive a bottle that is damaged or flawed, please contact our guest services within 30 days. We cannot accept returns based on personal taste preferences or for bottles opened more than 48 hours.
How should I store my Robert Mondavi wines upon arrival?
For optimal aging and flavor preservation, store your wine in a cool, dark place with a consistent temperature between 55°F and 58°F. Keep bottles on their side to ensure the cork remains moist.
Do you offer climate-controlled shipping?
Yes, during periods of extreme heat or cold, we may hold your order or offer expedited climate-controlled shipping options to protect the integrity of the wine during transit.
How do I join the Wine Club and what are the benefits?
You can join via our 'Wine Club' page. Members receive exclusive access to limited-production wines, discounts on all purchases, and complimentary tastings at our Napa Valley estate.